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Frequently asked questions

Everything you need to know about how Medly helps students prepare for their AP and SAT exams. Can't find what you're looking for? Email us at contact@medlyai.com.

Subscribing on mobile?

Subscriptions can't be purchased inside the Medly mobile app. To start or manage your subscription, head to app.medlyai.com/plan in your browser. Once you're subscribed, sign in on the mobile app with the same account and your access will sync automatically.

Already subscribed through the previous Medly app? You can keep managing that subscription in the App Store, just like before.

All questions and explanations follow official AP and SAT requirements, ensuring your practice directly matches what you'll encounter in your exams.

Medly is designed to follow official exam guidelines and scoring rubrics, ensuring your work is assessed according to the exact same standards used in real exams.

Medly is designed for students at all levels. It adapts to their current level and helps build confidence through two key study modes:

  • Learn and Practice Mode

Perfect for learning a topic from scratch or testing your knowledge after class. Like a smart workbook, it provides instant, personalized feedback as you work through difficult concepts at your own pace.

Exam Mode

Exam Mode is perfect for exam practice, whether you're 4 months away from your exam or it's the day of. Sessions can be customized to target your weak areas and to the time you have.

Medly (Mobile App)

Perfect for building a consistent study habit. The app features quick, enjoyable multiple-choice questions with our signature feedback system. Ideal for learning on the go and gradually strengthening your understanding of key concepts.

Medly Exams (Desktop)

Designed for focused exam preparation, especially for higher-mark questions (4-8 marks) that often appear towards the end of exam papers. Using a keyboard, you'll practice longer-form answers and improve your exam technique through active recall exercises.

Think of Medly as your daily study companion, while Medly Exams as your intensive exam preparation tool.

Yes, all our notes and questions are quality checked by experienced teachers for alignment to your curriculum, and coverage of every point on the specification.

Best of all, every question you encounter will be new - we match your exam's style and requirements. This means you'll get fresh practice material that's aligned with what you'll see in your actual exam.

Once logged in, click on your profile avatar on the bottom left of the screen and click manage my subscription, from there you are able to cancel at any time, for any reason.

As with any AI technology, Medly isn't perfect and is not supposed to replace a professional full time teacher. However, Medly is specifically designed for learning and has a lower error rate compared to general AI models.

At present, Medly is available for individual student subscriptions only. For schools interested in bulk licensing or institutional packages, please contact us at contact@medlyai.com.
Student safety is a priority at Medly. Our AI tutor includes built-in safeguarding features that detect when a student may need support, responding with empathy and signposting to appropriate resources like the 988 Suicide & Crisis Lifeline and Crisis Text Line. Our safeguarding leads are certified. You can read more on our Safety page.